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Ash Email Scam Warning

If you were unlucky enough to lose out financially during the ash cloud crisis which hit UK airspace, be diligent when reading your e-mails. A new e-mail scam has been discovered in operation, involving e-mails sent supposedly from the Civil Aviation Authority, claiming to help travellers whose flights were affected by the Icelandic volcanic ash to receive £2,000. The scam makes its money from an initial request for a ‘small administration charge’, and a representative from the genuine Civil Aviation Authority said:

"I can categorically say that this e-mail has nothing to do with us. It's a scam - and we'll be asking the police to investigate."

Online security firm Scam Detectives warned:

“It’s a scam through and through. If you reply [to the e-mail], you'll be asked for an 'administration fee' before your payment can be released and you'll never see a penny.

"If you receive an e-mail claiming to be offering you a payment to compensate you for the inconvenience of being stuck overseas, you should delete it immediately without responding."